MY UBIS-CLASS

Message from Anh Tho Andres

Anh Tho Andres is a professor in Marketing and Communication at UBIS University based in Geneva, Switzerland.

As a multilingual Translator and Interpreter, and Lecturer in Communication, Anh Tho understands the challenges faced by Professionals in a globalized Corporate World.

Working on her DBA Degree at Paris-Est University (France), Anh Tho Andres is authoring a series of articles on Intercultural communication. She is also working on a series of glossaries in English-French-and Vietnamese on Management subjects. Contact: anhtho.andres@gmail.com for further details.

On this blog, Anh Tho is sharing with students and colleagues her research findings as support material to her ON-GROUND and ONLINE classes.


Principles of Marketing - week 2 - Marketing Strategy


Marketing Strategy Planning p. 30

Objectives
Making good marketing decisions is never easy, yet knowing what basic decision areas to consider helps you to plan a more successful strategy. This chapter will get you started by giving you a framework for thinking about marketing strategy planning: the essentials for the whole course.

Learning outcomes
  • Understand what a marketing manager does;
  • know what marketing strategy planning is - and why it is the focus of this book;
  • understand target marketing;
  • be familiar with the 4 P's in a marketing mix;
  • know the difference between a marketing strategy, a marketing plan and a marketing program;
  • undertand what customer equity is and why marketing strategy planners seek to increase it.
  • be familiar with the text's frameword for marketing strategy planning - and why it involves a process of narrowing down from broad opportunities to the most attractive marketing strategy; 
  • know four broad types of marketing opportunities that help in identifying new strategies;
  • understand why strategies for opportunities in international markets should be considered; understand the important terms in marketing.

The Management Job in Marketing p. 33
  • The marketing management process is the process of 
    • planning marketing activities (guidelines for implementation-specify expected results)
    • directing the implementation of the plans
    • controlling these plans (feedback leas to changes in plans).
  • Marketing Managers should seek new opportunities as market conditions are continually changing.
  • Strategic Planning is the managerial process of developing and maintaining a match between an organisation's resources and its market opportunities. It includes planning not only for marketing but also for production, finance, human resources, and other areas.
What is a Marketing Strategy?
A marketing strategy specifies a target market and a related marketing mix. Two interrelated parts are needed:
  • A target market
  • A marketing mix
Selecting a Market-Oriented Strategy is Target Marketing p. 34
  • Target Marketing says that a marketing mix is tailored to fit some specific target customers. 
  • In contrast, mass marketing (typical production-oriented approach) assumes that everyone is the same and considers everyone to be a potential customer.
Developing Market Mixes for Target Markets p. 35
  • Marketing Mix - 4 Ps (see separate posting today)
The Marketing Plan is a Guide to Implementation and Control p. 41
  • Marketing plan fills out marketing strategy: a marketing plan is a written statement of a marketing strategy and the time-related details for carrying out the strategy.
    • marketing mix
    • costs
    • Sales and profits

  • Implementation puts plans into operation: many operational decisions to help implement  strategies may be needed.
  • Several plans make the Marketing programme
The Marketing Programme Should Build Customer Equity p. 43
  • Expected profits depend on customer equity
  • Owners expect financiel returns
  • Profit growth comes from customers
  • Each marketing strategy contributes to customer equity
  • The parts of the marketing programme must work as a whole
  • Planning for each strategy requires care
The Importance of Marketing Strategy Planning p. 45
  • Time for new strategies in the watch industry - a case study
Creative Strategy Planning Needed for Survival p. 46
  • Focus on best practices for improved results
  • Copernicus - a case study includes marketing performance
    • new product success
    • Advertising ROI
    • Sales promotion
    • Customer satisfaction
    • Customer acquisition efforts
    • Customer Retention / Loyalty
What are Attractive Opportunities p. 47
Attractive opportunities are often fairly close to markets the firm already knows. 
  • Breakthrough opportunities are best
  • Competitive advantage is needed - at least
  • Avoid hit-or-miss marketing with a logical process
Marketing Strategy Planning Process Highlights Opportunities p. 49

Overview:
  • Customers
  • Company
  • Competitors
SWOT analysis highlights advantages and disadvantages. 
Process narrow down from broad opportunities to specific strategy.
  • Segmentation & Targeting:  Segmentation helps pinpoint the target.
  • Differentiation and Positioning:
Results: Narrow down to a superior marketing mix distinct from and better than competitor's.
  • Market Mix 
  • Target Market
Types of Opportunities to Pursue p. 51
  • Market penetration: Present products, Present markets (most preferred strategy)
  • Market development: Present products, New markets
  • Product development: New products, Present markets
  • Diversification: New products, New markets
International Opportunities Should be Considered p. 53
  • The world is getting smaller
  • Develop a competitive advantage at home and abroad
  • Get an early start in a new market
  • Find better trends in variables
  • Screening must consider risks as well as benefit.

1 comment:

  1. To All,

    Please note that today's class will take place at the new building 45-47 rue de Lausanne.
    See you there. SMS me if any problem.
    Cheers,
    Professor Anh Tho Andres
    +077 437 8211

    ReplyDelete